Compliance & commitments

We are here to make our consumers smile. For us, consumer centricity also means protecting our consumer’s data and encouraging fair competition. In this way, we strive to offer attractive products at fair prices. For us, innovation and compliance go hand in hand. In order to achieve sustainable success, we at BSH promote a corporate culture in which every single employee lives compliance and actively takes responsibility for his or her actions.

To report non-compliant activities, violations of laws or BSH internal rules you can use our whistleblower system "Trust and Tell" or the BSH lawyer of trust. According to the requirements of law, your report will be handled confidentially. As whistleblower you may not suffer any unjustified disadvantages as a result of your reporting.

Whistleblower system "Trust and Tell"

You can use our whistleblower system "Trust and Tell" to report confidentially and anonymously. If you would like to keep your identity confidential, you can set up a postbox for anonymous communication with the BSH Compliance Investigations Team (e.g. for clarifications and exchange of information).

BSH lawyer of trust

To report a Compliance violation, you can also contact BSH's lawyer of trust, an external lawyer. If you prefer to remain anonymous, he will not share your identity with BSH.

Dr. Karl Sidhu, LL.M.
Phone: +49 89 244 133 4 60
Mobile: +49 176 225 74 526

BSH is committed to socially and ecologically responsible conduct.

Social and environmental impacts may also occur outside of our own business, in our global product supply chains. It is our goal to meet our consumers’ expectations of a product that has been created in a socially and ecologically responsible manner, and to fulfil human rights and environmental due diligence obligations along the supply chain.

A common understanding of responsible behaviour therefore is the basis of our collaboration with our suppliers, who are committed to the BSH supplier code of conduct.

Supplier code of conduct

The BSH supplier code of conduct is based on the UN Global Compact, the International Bill of Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, the UN Guiding Principles on Business and Human Rights, and the OECD Guidelines for Multinational Enterprises.

The BSH supplier code of conduct requires the observance of all applicable laws and regulations and further contains the following topics and principles:

• Social responsibility, which includes e.g. human rights, non-discrimination, the ban on forced labour and dealing with conflict minerals
• Ecological responsibility, which includes e.g. environmental protection and climate protection
• Legally impeccable business conduct, including with regard to corruption and bribery, money laundering, fair competition, customs and export control regulations and data protection and data security

To ensure compliance along the supply chain, BSH suppliers also commit their sub-suppliers to the principles of the BSH supplier code of conduct.